Frequently Asked Questions

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How does the "Sign me in automatically" work?
The "Sign me in automatically" is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.
What happens if I forget my password?
If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
How can I change my password?
After you are logged in, click on 'Account Settings' link, you will see the "Current Password" field, type your current password in this field and your new password on the fields "Password" and "Retype Password", then hit the submit button.
Am I required to have an account to add items to the site?
Yes. In order to add any item, including free items, to the directory you must have an account.
How can I sign up for an account?
To sign up as a creative listing with the site go to the 'List With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process. To sign up as a visitor go to 'Sign up | Login' link at top menu, fill out all fields and click in 'Create Account'.
Why am I receiving an 'Account Locked' message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
How does the review system work?
To leave a review in our system the person must set up a login and provide us with their information. There are no anonymous reviews. We do this to ensure fairness in the system and prevent bogus testimonials. All reviews will be sent to the Site Manager for review before going live. The Site Manager reserves the right to reject a review if they find it offensive, unfair or not in line with our community guidelines.
Do you charge GST?
Pricing is inclusive of GST.
Who do I contact if I am having difficulties with my listing?
Head to our Contact Us page and flick us an email with the details. We will help as quickly as humanly possible!
What if there is a category that my business covers that is not in the listings?
Please contact us! We are a new business and we have tried hard to think of everything, but we are always growing and evolving and we value your input.
Do you take submissions for the blog?
Yes, we do! We would love to hear from you and see some of your work. Please drop us a line via the Contact Us page.